Professional Services
Charisma Jewelers
About Charisma Jewelers
Welcome to Charisma Jewelers, a trusted Jeweler serving customers in Rochester, NY 14626. With a 4.90-star rating from 432 reviews, we’re known for great service and quality and a welcoming experience for every guest.
What We Offer
Our Services
Consultation
Expert guidance and strategic advice tailored to your specific needs and goals.
Analysis
Comprehensive analysis and reporting to support informed decision-making.
Implementation
Professional execution and ongoing support to ensure your success.
Why Choose Us
Experience You Can Trust
Your success is our priority, and we take pride in building lasting relationships based on trust and results.
- Experienced Professionals
- Personalized Solutions
- Transparent Communication
- Proven Track Record
Our Office
A glimpse of our professional environment
Client Reviews
What our clients say about working with us
Patrice Rinere a year ago
Thank you for helping me pick out a beautiful necklace for my daughter. She loves it and I appreciate the great service and excellent quality of the stones. Everyone was so nice and helpful. I appreciate the great customer service.
Kim Romig a year ago
Every experience with Charisma is great! They helped design a custom ring, and it turned out beautifully! Everyone is really friendly and made us feel valued.
Jenny Watkins 6 months ago
Charisma is the best jewelry store. Have been a customer for a very long time.. Friendly and professional environment. Excellent customer service.
Donna Hersey 2 years ago
I couldn’t feel more excitement trusting the family-owned Charisma Jewelers with designing my new rings. The beautiful showroom is filled with stunning quality collections for any style. The team of qualified professionals will make your experience one to remember!
Micah Fleischer 8 months ago
Charisma Jewelers should’ve been the first place I looked for engagement rings. My fiancée has a very unique taste and the bridal specialist Hali was a tremendous help. It was very hard for me to articulate what it was that I wanted, but she understood perfectly. She helped me build a custom ring that ended up being exactly what I wanted, and my fiancée loves it! We went back to Charisma for our wedding bands and Hali was incredibly patient and kind with us. She got us exactly what we wanted and put in the work to get what we wanted, even when it wasn’t in store. Overall, it was a wonderful experience!
JT Wegman 11 months ago
I can’t thank charisma and a team there they did an absolute amazing job as I was traveling for two months planning a wedding making engagement rings and necklaces. The experience went off absolutely amazing. Everything was perfect. Timing delivery response time five stars is not enough.
Mary Jane Kosel 5 months ago
Charisma jewelry store is more than a jewelry store. I’ve had wonderful experiences buying my last few pieces mainly in the diamond category. Lisa is very pleasant, patient and well versed in diamonds. I received appraisal paperwork with each purchase and also received fair value for my exchanged pieces. I will go back and back to buy future diamonds at Charisma Jewelers .
Allison Sidmore 6 months ago
The first time I went to charisma was shopping for my engagement ring with my now husband. But I have been back several times and would never consider going anywhere else. Marco consistently helps my husband whenever we go and makes us feel like family. I also have a few Marco pieces that he personally made that are just gorgeous! The quality is unsurpassed and the customer service is amazing everyone makes you feel welcome and special while shopping. I have never felt so comfortable at a jewelry store and I love all my pieces from here they are special treasures!
Joe Fiannaca 5 months ago
I bought my engagement ring here and I cannot express enough how amazing this place and staff was. I went in knowing little about rings and the 4 Cs and Lisa was so welcoming, friendly, and helpful throughout my first visit. She guided me through picking out a ring and was extremely reasonable on price compared to other jewelers. My fiancée fell in love with this ring and the proposal was very smooth and Lisa even gave a nice gift basket with champagne and ring cleaner. I will be going to them for all jewelry related items in the future! Lisa was incredible, and the small interactions I had with the other workers there should not go unnoticed as they all had smiles on and were very friendly.
Rosie Fiorillo 2 months ago
Tonio helped my husband pick out a Christmas gift for me and truly helped him find the perfect ring. It’s absolutely beautiful and complements my engagement ring perfectly! He’s such a kind person, and the store has a gorgeous selection. I couldn’t be happier with my ring.
Frequently Asked Questions
Common questions about Charisma Jewelers
- Saturday: 10:30 AM-4:30 PM
- Sunday: Closed
- Monday: 10:30 AM-5:30 PM
- Tuesday: 10:30 AM-7 PM
- Wednesday: 10:30 AM-5:30 PM
- Thursday: 10:30 AM-7 PM
- Friday: 10:30 AM-6 PM
Charisma Jewelers is located at 2330 W Ridge Rd, Rochester, NY 14626, United States, Rochester, NY 14626, United States.
You can reach Charisma Jewelers by calling +1 585-227-7700.
Charisma Jewelers has a rating of 4.9 out of 5 based on 432 customer reviews.
Charisma Jewelers features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Charisma Jewelers features the following from the business: Small Business.
Charisma Jewelers features the following service options: Delivery, In-store pick-up, In-store shopping, On-site services.
Charisma Jewelers features the following offerings: Installation services, Repair services.
Charisma Jewelers features the following amenities: Wi-Fi, Free Wi-Fi.
Charisma Jewelers features the following crowd: LGBTQ+ friendly.
Charisma Jewelers features the following planning: Quick visit.
Charisma Jewelers features the following payments: Credit cards, Debit cards, NFC mobile payments.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
From the business
- Small Business
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Offerings
- Installation services
- Repair services
Amenities
- Wi-Fi
- Free Wi-Fi
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Get In Touch
Contact us to schedule a consultation and learn how we can help you.
Office
2330 W Ridge Rd, Rochester, NY 14626, United StatesPhone
+1 585-227-7700Hours
Request Consultation
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